|
| AVERAGE Hotel Service Rating : |
 |
AVERAGE Hotel Condition Rating : |
|
| AVERAGE Room Comfort Rating : |
|
AVERAGE Room Cleanliness Rating : |
|
|
| |
 |
| Guest Review: 1 |
|
Posted Date: 2012-05-01 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| This was our 2nd stay at The Citizen Hotel, and both times have been great! We look for any excuse to stay at this hotel. |
|
|
| |
| |
| Guest Review: 2 |
|
Posted Date: 2012-04-30 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| that being said it does not have a pool or any of that vacation stuff. It does have a great ($$) restaurant and wonderful hotel service. The building feels like it's older and the hotel made use of the quirky old designs and incorporated newer decorations that feel like they belong. BIG bathroom in our two bed room lots of room for girls STUFF. Close to the capital and government buildings. Wasn't a fan of the upolstered headboards but other than that I liked this hotel alot. |
|
|
| |
| |
| Guest Review: 3 |
|
Posted Date: 2012-04-18 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| All in all I felt like I had a very positive experience at this hotel and I would definitely return next year for my annual trip to the Capitol. I felt it was a much better value, more personal and special than the hotel that all of my colleagues stayed at down the block at twice the cost of my hotel! They were all very jealous and wanted to come stay in my "suite" and hang in the very cool bar/lounge in the downstairs lobby. I had some "special needs" during my stay that were attended to immediately by the front desk.
Only downsides at all of my stay were: (1) night club across the street was very loud until 3:00a.m. including police to break up "incidences" and then was awoken again at 5:30 a.m. when several fire trucks arrived and blocked off the street with the bar's alarm going off and much mayhem about a potential fire after they had closed...not a good night's sleep that night :( and (2) when I inquired about security during the night if needed it (due to a totally different situation) I was told that the valet doubles as security and the manager is "on call" if he needs to come to the hotel for security purposes (not real comforting) and (3) I found it inconvenient that room service was only available for breakfast and dinner and not at any other time in the hotel- especially when I was checking in at 2:00 in the afternoon starving and there is no where to get lunch or any food in the hotel until the bar and room service opened again at 5:30 :(
But even with these named inconveniences, I would definitely return to this hotel as I feel that they are trying hard to provide excellent service and am sure that they will take these suggestions into consideration to continue improving the satisfaction of their patrons. |
|
|
| |
| |
| Guest Review: 4 |
|
Posted Date: 2012-04-18 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Hotel is fabulous...rooms are stunning and food in the restaurant is amazing. Great location. |
|
|
| |
| |
| Guest Review: 5 |
|
Posted Date: 2012-04-16 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Great historic hotel with all the boutique hotel bells and whistles....love the "political" edge to the decor! Grange restaurant and bar definitely caters to the out of towner needs to entertain or sit at the bar solo. Breakfast at Grange was a great start to the business day too. Hotel staff attentive and accommodating with all needs. |
|
|
| |
| |
| Guest Review: 6 |
by Kathy T of
Vancouve |
Posted Date: 2012-04-13 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| First time to Sacramento. The Citizen Hotel and the Grange Were the high points of our stay. Great staff, well designed and decorated room, fabulous food. |
|
|
| |
| |
| Guest Review: 7 |
by Gerry H of
Los Angeles |
Posted Date: 2012-03-29 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Building is old, but tastfully restored and very classy. From the valet parking to the Hotel Manager, customer service seems to be the highest priority here.
I just wish there weren't so many hobos in the neighborhood. |
|
|
| |
| |
| Guest Review: 8 |
by Sam B of
San Francisco, CA |
Posted Date: 2012-03-27 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Clean, convenient and pet friendly! Rooms are awesome! Everyone's so nice! |
|
|
| |
| |
| Guest Review: 9 |
by Craig M of
San Luis Obispo, CA |
Posted Date: 2012-03-27 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Great hotel; very nice quality-l;ocation is good, except our room was adjacent to a street where there must be a dance club that was very loud. If you can get a room that isn't adjacent to this street, its a fantastic hotel. |
|
|
| |
| |
| Guest Review: 10 |
|
Posted Date: 2012-03-23 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Loved that comfortable bed and huge bathroom. |
|
|
| |
| |
|
|
